Privacy Policy

Effective Date: July 22, 2025

This Privacy Policy describes how we (Genx Technology Services) handle personal information collected through our WhatsApp-based service ("the Service"). This version is intended for limited internal use and user acceptance testing purposes only.

1. Information We Collect

We may collect and process the following types of information:

• Basic contact information (e.g., phone number, name)

• Messages and files sent to the Service (including PDFs and images)

• Metadata such as message timestamps and file types

2. How We Use the Information

The information you share may be used to:

• Deliver automated responses and document-based insights

• Improve the accuracy and functionality of the Service

• Maintain service quality during testing

No information is used for advertising or shared with unrelated third parties.

3. Data Storage and Security

All data is securely stored using trusted cloud infrastructure with appropriate access controls. Reasonable measures are taken to prevent unauthorized access, loss, or misuse.

4. Access and Deletion

If you wish to request access to or deletion of your data, please contact us at support@genxts.com. Requests will be handled promptly, subject to internal policy.

5. Changes to This Policy

This Privacy Policy may be updated as needed. Continued use of the Service indicates your acknowledgment of the current version.

6. Contact

For any privacy-related concerns, you may contact us at:

📧 support@genxts.com
🌐 www.genxts.com